Shipping & Refund Policy

US Shipping Rates

Orders..... $0 - $25 ($6.95)
Orders..... $25.01 - $35 ($7.95)
Orders..... $35.01 - $54.99 ($9.95)
Free Shipping over $55

Shipping policy
Shipping

All orders are processed within 2-3 business days. You will receive an email notification when your order has been shipped. Please check your junk folder if the email notification is not in your inbox.

If you suspect your package has been lost, stolen, or delivered to the wrong address, please contact your local post office. We are not responsible for any lost or stolen packages once delivered to the post office.

Refund policy
Returns + Refunds
Due to the nature of the items, we can't accept returns. However, we will always strive to ensure the satisfaction of our customers.

If you have received a damaged or broken item please email hello@nwblendcandleco.com within 5 days of delivery with pictures of the defective item(s). Once received, we will mail you a replacement item.

Natural Variations

All of our products are hand-made using natural ingredients and therefore there may be occasional variations in our products. These variations don't affect the integrity of the product and are not considered defective or damaged.

Candles

Changes in temperature may cause "wet spots" on candles. This is a term used to describe a spot on the candle jar that looks as if water has seeped in. This is a natural occurrence when candles go through rapid changes in temperature (from a car to a humid mailbox, variation in the winter months, etc). These wet spots will not affect the performance of your candle.